Refunds & cancellation

Last updated 16 October 2026

Nocto Pro costs CA$6 per month and renews monthly until you cancel. The free plan includes 50 Practice answer reveals total and a separate 3-exam Timed Exam preview before you decide to pay. Reopening revealed answers is free.

How to cancel

Sign in to Nocto and choose Manage subscription. You can cancel in the Stripe billing page that opens. You can also email support@nocto.app from your account's email address, and we'll cancel for you.

What happens when you cancel

Your subscription stops renewing and you aren't charged again. You keep Pro until the end of the month you have already paid for. After that, your account goes back to the free plan. Your library and study history stay.

Refunds

We don't refund unused time or part months, except where the law requires it. We do refund:

• a duplicate charge;
• a charge made after you cancelled;
• a month in which Pro didn't work because of a problem on our side that we couldn't fix.

To ask for a refund, email support@nocto.app within 30 days of the charge, with its date and amount. Approved refunds go back to the card you paid with, through Stripe. Banks usually take 5 to 10 business days to show them.

Problems with a charge

If a charge looks wrong, please email us before disputing it with your bank, since we can usually fix it faster. We aim to reply within 2 business days.

This policy is part of our Terms of Service.